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8 CHARACTER PINS

8 CHARACTER PINS

HOW TO REGISTER

HOW TO REGISTER

1. Customer opens package, card inside tells them to go to register.cellhelmet.com.

2. Customer will select the 8-character PIN option, website takes them to the online registration form.

3. Upon a completed registration, the customer receives a confirmation email with their information and a link to instructions for how to file a claim.

1. Customer opens package, card inside tells them to go to register.cellhelmet.com.

2. Customer will select the 8-character PIN option, website takes them to the online registration form.

3. Upon a completed registration, the customer receives a confirmation email with their information and a link to instructions for how to file a claim.

*Customer must keep the receipt in order to successfully file a claim*

*Customer must keep the receipt in order to successfully file a claim*

HOW TO FILE A CLAIM

HOW TO FILE A CLAIM

1. Customer sends and email with full name used to register, phone number, image of receipt (proof of purchase of Liquid Glass) to oemclaims@lotsolutions.com. Claims department will reach out within 24-48 hours for next steps.

a. If the customer supplies all the correct information, they will be directed on where/how to get the device repaired.

b. If additional info is needed, it will be requested at that time.

2. Customer will submit the itemized repair receipt to cellhelmetrequests@fortegra.com. Customer will wait up to 14 business days to get reimbursement.

1. Customer sends and email with full name used to register, phone number, image of receipt (proof of purchase of Liquid Glass) to oemclaims@lotsolutions.com. Claims department will reach out within 24-48 hours for next steps.

a. If the customer supplies all the correct information, they will be directed on where/how to get the device repaired.

b. If additional info is needed, it will be requested at that time.

2. Customer will submit the itemized repair receipt to cellhelmetrequests@fortegra.com. Customer will wait up to 14 business days to get reimbursement.

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