Products purchased directly from cellhelmet.com may only be returned or replaced with an approved Return Merchandise Authorization (RMA) issued within 30-days of purchase. RMAs may be obtained by contacting our Customer Service Department. Returned merchandise will only be processed and accepted in the original, undamaged condition and must include all components of the original item. cellhelmet is not responsible for any product purchased from a third party vendor and will not be replaced or refunded by cellhelmet. The cellhelmet Customer Service team may be reached by email at customer.service@cellhelmet.com. cellhelmet is not responsible for any return shipping costs.

We stand behind everything we sell. If you have any issues with your product within 30 days of purchase (with the exception of any item that has an explicit Repair Warranty included), contact our Customer Service Department and we'll help you fix the problem.

Always and forever, yes. You can track your package directly through your account on cellhelmet.com.

That depends on which shipping option you selected. USPS First Class: 4-6 business days. USPS Priority: 2-3 business days. USPS First Class International: 5-20 business days. Please feel free to track your order by logging into your account.

Contact us immediately at contact@cellhelmet.com and we'll fix this problem right away.

Contact us immediately at contact@cellhelmet.com and we'll fix this problem right away.

We charge a flat rate of $21.99 for all international orders, shipped via USPS First Class International.

Absolutely! Your orders are processed through a secure server. All the information is encrypted to prevent unauthorized access. Credit card transactions are processed securely by SSL Security. We do not store credit card numbers, so this information is not retrievable.

Expect a response within 3-5 business days. Our customer service department is available M-F from 9:00 to 5:00pm US EST via the Chat Feature on the site.

Go to cellhelmet.com/pages/reg-claims-select-pin-character and follow the instructions.

Call our customer service team at 412-610-0692 or email us at contact@cellhelmet.com. We'll help you out right away.

This is so the app can automatically collect your device's complex information to complete your registration. The app automatically collects information like UDID/IMEI numbers (similar to a serial number), device storage, carrier, etc so we can verify the device for repair. All information is stored on a secure server. We respect your privacy and assure your security, at no point does cellhelmet or any other third parties have access to your sensitive or personal information.

News and exclusive offers: Sign up to receive email updates on special promotions, new product announcements. Order History: Receive important information about your order. You can even track it up to the minute it arrives. Faster Checkout: Save your shipping information to make it easier to buy your favorite accessories.

cellhelmet Qi chargers are certified by the Wireless Power Consortium. Visit www.wirelesspowerconsortium.com to verify compatibility.